Due to the nature of our products, we do not offer returns or refunds; however, we will exchange any product that is defective at the seller’s discretion.
All of our products are handmade with the utmost care. Due to the high quality and handmade nature of our cowls, production and shipping could take up to 3 weeks. These times are variable depending on what time of the season you have placed your order. Please contact us directly with any order inquiries.
Please email all your inquiries to us at: royalroosevelt@gmail.com